Digital Twin Technology for Personalized Rural Tourism Product Development: A Case Study Approach
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Keywords

digital twin technology; rural tourism development; tourism personalization; product innovation; case study methodology

Abstract

Modern rural tourism is confronted with increased challenges to find customized products for varied visitor needs while traditional processes are burdened by long cycles and limited real-time analysis opportunities. This study examines the use of digital twin technology in customized rural tourist product innovation by case study of a Jiangsu Province location that has been adapting since March 2023. Qualitative field research through eighteen interviews, participant observation, and documentary analysis is noted to reflect four-layered architectural convergence by utilizing 120 IoT sensors producing 2.8 million daily data points makes a significant impact in terms of 72% cycle reduction, portfolios quadrupling, and 64% to 91% accuracy improvement in need-matching. Commercial feasibility is confirmed through economic performance through 37% visitor and 44% revenue augmentation worth ¥41.3 million. Theoretical knowledge of digital twin deployment to tourism service situations is supported by evidence and offers practical guidelines for implementation by destination managers to aim for technology-facilitated competitive advantage.

https://doi.org/10.63808/tvca.v1i2.248
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Copyright (c) 2025 Shanshan Cheng