Intelligent Upgrade of Consumer Behavior Analysis: An Interdisciplinary Study of Business and AI
PDF

Keywords

Artificial Intelligence; Consumer Behavior Analysis; Machine Learning; Interdisciplinary Integration; Business Administration

Abstract

This research explores the merging of artificial intelligence and classical business administration to design an all-inclusive model aimed at analyzing intelligent consumer behavior. This study constructs an interdisciplinary theoretical framework which incorporates computational intelligence methods with behavioral economics through a layered “four-tier” analysis of theories, technological integration, synthesis, and application systems. Supervised learning and optimizations algorithms coupled with mathematical models outperform traditional statistical models, and consumer behavior prediction tasks are forecasted using deep learning convolutional neural networks which achieve 96.3% accuracy. Advanced machine learning techniques are critically important when analyzing complex non-linear, high-dimensional datasets containing consumer data. The framework developed gives practitioners step-by-step instructions on how to systematically apply the AI-driven analytics frameworks while ensuring synchrony between theoretical and practical efficiency. By showing the need for interdisciplinary frameworks to enhance organizational capabilities in decision-making, this research deepens the understanding of academic markets alongside the practical realm. It brandishes new evidence on the importance of analyzing sophisticated consumer behavior in the fast-paced digital economy.

https://doi.org/10.63808/ftd.v1i3.64
PDF

References

[1] Wang Y, Zhang E, Zhang S. An integrated framework and future prospects for digital marketing research: based on TCCM framework and ADO framework. Bus Econ Manag. 2023;(7):5-27. doi:10.14134/j.cnki.cn33-1336/f.2023.07.001.

[2] Wu S, Li M. Digital human marketing: theoretical framework, research progress and future directions. China Manag Sci. 2025;33(1):259-272.

[3] Zhang H, Wang L. A review and prospect of artificial intelligence marketing research. Mod Manag Sci. 2024;(4):78-89.

[4] Li J, Chen S. Research on machine learning-driven consumer behavior prediction models. J Mark Sci. 2024;4(2):45-62.

[5] Jain V, Wadhwani K, Eastman JK. Artificial intelligence consumer behavior: a hybrid review and research agenda. J Consum Behav. 2024;23(2):676-697.

[6] Hermann E, Puntoni S. Artificial intelligence and consumer behavior: from predictive to generative AI. J Bus Res. 2024;180:114719. doi:10.1016/j.jbusres.2024.114720.

[7] Mogaji E. How generative AI is (will) change consumer behaviour: postulating the potential impact and implications for research, practice, and policy. J Consum Behav. 2024;23(4):1245-1260.

[8] Petrescu M, Krishen AS, Gironda JT, Fergurson JR. Exploring AI technology and consumer behavior in retail interactions. J Consum Behav. 2024;23(6):3132-3151. doi:10.1002/cb.2386.

[9] Alipour P, Gallegos EE, Sridhar S. AI-driven marketing personalization: deploying convolutional neural networks to decode consumer behavior. Int J Hum Comput Interact. 2024;40(12):3245-3267.

[10] Anitha S, Neelakandan R. A demand forecasting model leveraging machine learning to decode customer preferences for new fashion products. Complexity. 2024;2024:8425058. doi:10.1155/2024/8425058.

[11] Chen G, Wang L, Zhang X, Liu M. Unveiling consumer preferences: a two-stage deep learning approach to enhance accuracy in multi-channel retail sales forecasting. Expert Syst Appl. 2024;257:125066.

[12] Mariani MM, Machado I, Magrelli V, Dwivedi YK. Artificial intelligence in innovation research: a systematic review, conceptual framework, and future research directions. Technovation. 2023;122:102623.

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Copyright (c) 2025 Changjiang Dai